Applent's repair services can help you avoid unscheduled downtime, prevent costly quality problems and product recalls, and keep your systems working reliably.
Our staff of experienced service technicians can provide fast factory repair service, using exclusively authorized components and modules. The repair price includes the cost of calibrating the unit to restore it to its original factory specifications.
Contents of the repaire service
● Function test in accordance with final inspection directive
● Adjustment to published manufacturer’s specifications
● One free calibration
● Device software update (if required)
Maintenance contract exclusions
Note: We ONLY repair Applent's Instruments.
The following are not included in the provided scope of materials and services:
cables, rechargeable batteries, loose accessories, wearing parts and consumable materials (for example fuses, carrying straps, test probes, relays, plug inserts, batteries, printer ribbons, paper etc.).
Devices covered by maintenance contracts may not have been subjected to exertion of force, damage due to dropping or unauthorized alterations. The conditions specified in the technical data must have been adhered to during operation of devices covered by maintenance contracts.
Repairs will be made and the product returned, transportation prepaid. Repaired or replaced products are warranted for the balance of the original warranty period, or at least 90 days.
For more information or to return a instrument for service, please contact the nearest Applent Service Center or contact Applent Headquarter directly. To speed the process, please have the following information ready when sending to us.
● Model number
● Serial number
● Company name, contact name and phone number
● Purchase order number for billing
● Description of problem